Firmware Downloads
Access all firmware, manuals and supplementary materials from one place
Important Notices
- The configuration file for Firmware 8.3.0 or above is not compatible with firmware versions 8.2.1 or below.
- For FusionSIM and RemoteSIM users, it is suggested to upgrade the SIM Injector to Firmware 1.1.137
- InControl must be enabled on PrimeCare devices to update software features such as SpeedFusion (Bonding, Smoothing, Hot Failover).
- Further major firmware updates will NOT support the following models. They will receive Firmware 8.3.x maintenance releases as needed.
| Product | Hardware Revision |
|---|---|
| Balance 20 | HW7-8 |
| Balance 210 | HW2-3 |
| Balance 30 LTE | HW1-2 |
| Balance 310 | HW2-3 |
| Balance 50 | HW1-3 |
| MAX 700 | HW1-2 |
| MAX BR1 | HW2-3 |
| MAX BR1 | HW1 |
| MAX BR1 ESN | HW1 |
| MAX BR1 IP55 | HW1-3 |
| MAX BR1 IP67 | HW1 |
| MAX BR1 M2M | HW1-3 |
| MAX BR1 MK2 | HW1-3 |
| MAX BR1 Mini | HW1-2 |
| MAX BR1 Mini Core | HW1-2 |
| MAX BR1 Pro | HW2-6 |
| MAX BR1 Slim | HW1 |
| MAX BR2 | HW2-3 |
| MAX BR2 IP55 | HW2-3 |
| MAX HD2 | HW1-4 |
| MAX HD2 IP67 | HW1 |
| MAX Hotspot | HW1 |
| MAX On-The-Go | HW2 |
| MAX Transit Mini | HW1 |
| SpeedFusion Engine | HW1-2 |
| Surf SOHO | HW2 |
| Surf SOHO MK3 | HW1 |
| UBR LTE | HW1-2 |
X Series
[table id=200 filter="EPX||SDX||MBX||PDX||Balance 310X||Balance 380X||Balance 580X||20X" filter_columns=1 datatables_columnfilterwidgets=true datatables_columnfilterwidgets_exclude_columns=2,3,4,5,6 datatables_columnfilterwidgets_max_selections=1 datatables_fixedheader=top/]Balance
[table id=200 filter="Balance" filter_columns=1/]MAX
[table id=200 filter="MAX||Dome||BR2" filter_columns=1/]Balance/MAX with MediaFast
[table id=200 filter="MediaFast" filter_columns=1/]B One Series
[table id=200 filter="B One" filter_columns=1/]UBR Series
[table id=200 filter="UBR" filter_columns=1/]SpeedFusion Relay
[table id=200 filter="SpeedFusion Relay" filter_columns=1/]FusionHub
[table id=200 filter="FusionHub" filter_columns=1/]SpeedFusion Engine
[table id=200 filter="SpeedFusion Engine" filter_columns=1/]SD Switch
[table id=200 filter="SD Switch" filter_columns=1/]Surf SOHO
[table id=200 filter="SOHO" filter_columns=1/]AP One / AP Pro
[table id=200 filter="AP One||AP Pro" filter_columns=1/]AirProbe
[table id=200 filter="AirProbe" filter_columns=1/]Device Connector
[table id=200 filter="Device Connector" filter_columns=1/]Smart Reader
[table id=200 filter="Smart Reader" filter_columns=1/]Surf On-The-Go
[table id=200 filter="Surf On-The-Go" filter_columns=1/]SIM Injector
Note: If the SIM Injector is running firmware version 1.0.24 or older, you need to upgrade to the following 1.0.25 first before upgrading to 1.0.32.
[table id=289 filter="SIM Injector" filter_columns=1/]
